Copy for the moment, in seconds.
The brief asks for GenAI to cut time-to-market. Here it is: pick a journey moment and a tone, generate on-brand variants ready to test. Days of copywriting become a click.
A working concept of the intelligent, automated property journey this role is built to create — Acquisition, Activation, Retention and Win-back, orchestrated across email, push, in-app and content cards, with the proof built in.
Built on your Braze + data layer — orchestration, not replacement.
Tap through the phone: a first-home buyer's search, understood and assembled — not a wall of 200 listings and a spammy alert. This is the experience the lifecycle journeys below actually orchestrate.
The Trade Me promise, delivered: be the place Kiwi look first — by being the place that already gets it.
The four journeys this role owns — each a triggered, agentic ecosystem, not a batch send. Pick one to see its trigger, the journey logic, and the messages that fire across channels.
Real-time intent, not last month's segment. Tap a signal to see the next best action the journey fires — personalisation at scale, driven by behaviour.
Every signal is a fork in the journey. The agent reads it and picks the message that moves the Kiwi forward — no manual segment build, no batch-and-blast.
The brief asks for GenAI to cut time-to-market. Here it is: pick a journey moment and a tone, generate on-brand variants ready to test. Days of copywriting become a click.
Not opinions — tests. A live hypothesis, two variants, and the result promoted into the journey automatically.
It does not send. It drafts, and a named person sends. It does not publish, write back to Braze, buy media, commit spend, or contact a member directly. It never uses Trade Me data — every figure and journey on this page is illustrative. And where the right answer is to say nothing, it says nothing: a win-back after a listing that did not sell is suppressed, not sent.
No production access is requested by this concept.
Scope. One lifecycle stage — retention, the vendor conversation — for six weeks. Not acquisition campaigns, not the consumer side, not pricing.
Access. Listing performance fields and your comparable-set definition. No member records, no enquirer details, no Braze connection.
Scorecard. Journeys shipped without rewrite. Suppressions a person agreed with. One lifecycle lead's answer to whether they would keep it.
Fail any line of the scorecard and we change the design or stop.
Not “book a demo”. Any of these is a real next step, and the third one is a perfectly good answer.
Every concept is built from the outside. There is always something about how Trade Me actually runs that we could not see. One line is enough.
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Ko tā mātou he whakarite i te mahi. Mā te tangata te whakatau. We prepare the work. A person decides.
assembl NZ Limited · NZBN 9429053514950 · assembl@assembl.co.nz · Tāmaki Makaurau Auckland, Aotearoa New Zealand